Payment Policy

We currently allow two modes of payment for items ordered either through the website or those confirmed with our sales team via phone, e-mail, or chat:

  1. Online Bank Transfer via RTGS/NEFT
    Account Name: Rana Infra Projects Private Limited
    Please use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

  2. Cash on Delivery: We also accept Cash on Delivery (CoD). For certain items, we will ask for an advance payment to be made via an Online Bank Transfer via RTGS/NEFT (see above for account details) for the order to be processed, and the rest can be paid at the time of delivery. Please note that the cash should be paid when the truck reaches the delivery location before unloading the material.

Return & Refund Policy

At Rana Infra, we strive to maximise customer satisfaction and do our best to ensure that the supplied material match customers’ expectations. If replacement for the materials returned is unavailable, we will refund the customer the amount that has been paid for the material. The refund will be carried out through online bank transfer via NEFT/RTGS.